TCS Publications

Frequently Asked Questions

Tracking Shipments Information

What is a Tracking / Air Waybill or Consignment Note Number?
Does TCS provide Shipment Status?
How can I track a shipment?
Does TCS Provide delivery details for all shipments?

Q: What is a Tracking / Air Waybill or Consignment Note Number?

A: Tracking / Air Waybill or Consignment Note Number is used by TCS to identify and trace every shipment as it moves through the TCS system to its destination. TCS automatically assigns a tracking number to every shipment.

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Q: Does TCS provide Shipment Status?

A: TCS delivers total service for complete customer satisfaction. From the moment we pick-up the shipment to the precise minute it is delivered we provide the customer complete shipment tracking status.

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Q: How can I track a shipment?

A: You can track your shipment as follows:
1. Web Tracking (www.tcs.com.pk)
2. Email Tracking (customercare@tcs.com.pk)
3. SMS Tracking (0333-2177168)
4. WAP Tracking (wap.tcs.com.pk)
5. Or Simply Call 111-123-456

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Q: Does TCS Provide delivery details for all shipments?

A: TCS provides delivery details for all domestic shipments but for International shipments TCS provides delivery status only for major destinations. For areas which are on-forwarded through various means or delivered by third party, delivery details will not be available.

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